You guys are really amazing, I swear you have the best customer service I've ever known!
ErinAug 20, 2021, 11:33
The seller is extremely nice and ready to help with any problems that arise. I was very impressed.
DeniseAug 10, 2021, 07:05
You guys always have the best prices for canned/packaged reptile food! We feed these and the ProBugs along with LIVE feeders to give our reptiles even more selection! (Since grasshoppers, roaches, etc are illegal in Canada.) Thanks so much for always having such a great selection and great prices!!!
LindaJul 5, 2021, 08:16
Northern Gecko has everything you need and more. They have great stuff, great prices and absolutely the BEST customer service. Customer service is one of the most important things when buying online so you can feel comfortable to shop. I will support them forever with any of my reptile needs. Thank you Northern Gecko.
Best Customer Service. Amazing products. Jun 11, 2021, 13:06
Since my kids have been bored during the pandemic; I decided to get them some praying mantises (my daughter is terrified of insects). Figured the mantises would help with her phobia and would be fun collecting food for them. I turned to you guys for all my habitat needs. Just wanted to say thanks for how your team handled my recent order. The prices were good, checkout process was straightforward and seamless. Best of all, my order was packed neatly and safely for when I picked it up and was greeted by your friendly staff.
I remember when you first started Northern Gecko and I was buying geckos from you in your basement. You’ve come along way and happy for your success.
Thanks for a great shopping experience
Stay safe and all the best!
Dennis CJun 8, 2021, 08:07
Absolutely brilliant! My package arrived containing exactly what I ordered, at the exact time you said it would arrive, in the exact location AND it cost me exactly what you said it would. I am thrilled!
MMay 31, 2021, 14:17
Good afternoon NGI team, I just wanted to say thank you for my order, and thank you for the top notch packaging! It arrived in perfect shape- sadly some of your fellow reptile suppliers down here could not send even a tube bulb here without breaking en route. You really have a great outfit up there and I will definitely be ordering more from you in the future- thanks again
CredenceMay 12, 2021, 07:00
Thank you so much for all those amazing products and healthy happy animals that you've sold and kept. I appreciate all the hard work you've put into your business, and every penny that I've paid you for your products, you deserve. All the products come earlier than expected, and are in great condition. I too am a crested gecko breeder, and all my geckos love the products that you sell. Thanks!
Kostiantyn TNov 30, 2020, 15:38
Exceptional service from this company - UPS falsely notified me that the delivery had been made when it hadn't been and Jeremy helped sort things out. Thank you so much
Margaret MunroOct 21, 2020, 07:59
Hey Jeremy, just wanted to say thanks for our order yesterday. Everything was exactly as requested and we're extremely happy with you taking care of us like that. The rocks were absolutely perfect. Definitely the type of stuff we're looking for. Thanks again!