We offer free shipping for all orders valued at $150 before sales tax. If your order is under $150, we offer tiered competitive shipping rates that ensure you will get the best freight rate to your location. We typically ship via UPS or Canada Post. If we MUST ship to a PO Box then your package must ship with Canada Post. This may increase shipping costs. If you require another option, please add it in the notes section prior to check out. An extra fee may be required for alternative shipping services.
OVERWEIGHT OR OVERSIZED ITEMS
Some items we carry are oversized (over 48 inches) or overweight. These items are clearly marked in the product description, and you will be notified when you add one of these items to your shopping cart. Unfortunately, if an oversized or overweight item is added to your order, we are unable to offer free shipping over $150 CAD and an additional fee will be added for these items. Again, we will still offer the best shipping rate available. You will have an opportunity to accept or refuse the extra charge before your items ship.
Some areas of Canada are considered Remote Locations (such Northwest Territories, Nunavut, or extreme northern locations in many provinces). We are not able to ship for free to Remote Locations. If your region falls into a remote location, you will be notified of extra shipping charges and offered the option to cancel your order or pay the additional fee.
LIVE ANIMAL SHIPMENTS
There is NO FREE SHIPPING on live animal shipments. Live animal shipments require additional services (overnight first AM service or border inspection fees) that prohibit us from offering free shipping. A flat shipping rate will be charged at check out for all live shipments to the USA and Canada. Outside of these regions you will be notified of shipping costs.